FAQ

FAQ

Q: What payment options do you accept?

We accept MasterCard, Visa, American Express and Discover.

 

Q: Can I change or cancel my order after it has been placed?

Please contact us at info@stlr.us and we will do our best to help you with your order.

 

Q: How do I know if my order has been shipped?

Once your order ships, you will receive an email with a tracking number that will allow you to monitor the shipment of your order.

 

Q: Do you have a size chart?

Yes! You can find a link to our size chart on each product’s page beneath the “Add to Cart” button.

 

Q: Can I return/exchange something?

Yes, as long as the product has not been worn and the tags are still attached. Please view our returns & exchanges policies.

 

Q: Do you offer gift cards?

Unfortunately, at this point we do not offer gift cards. You can however, send something to your friends’ places.

 

Q: Do you offer discounts to personal trainers and fitness professionals?

We don't have a formal program in place yet, but please contact us at info@stlr.us and we'll chat!